LANGARANO GUERRERO, Miguel; MONTALUISA YUGLA, Franklin; NAVAS MOYA, Milton. Implementation of a chatbot with NLP to receive orders in a delivery platform. Revista Tecnológica - ESPOL, Guayaqui, EC, v. 34, n. 3, p. 157–170, 2022. DOI: 10.37815/rte.v34n3.958. Disponível em: https://rte.espol.edu.ec/index.php/tecnologica/article/view/958. Acesso em: 24 oct. 2025.