RONCEROS MORALES, Cristhian; ASSI ORTIZ, Jessica; MARTINEZ ZAMBRANO, Yuselys; MEDINA ACASIETE, Jose; LEON ZEGARRA, Pedro; FERNANDEZ, Jose. Interactive Voice Response System (IVR) for the notification of operational data of the Boqueron Plant of the Furrial Division – PDVSA. Revista Tecnológica - ESPOL, Guayaqui, EC, v. 34, n. 3, p. 100–117, 2022. DOI: 10.37815/rte.v34n3.954. Disponível em: https://rte.espol.edu.ec/index.php/tecnologica/article/view/954. Acesso em: 21 oct. 2025.